" The message which was sent by mistake from the representative which has to be in the back-end surfaced and created controversy".
"Klering recalls he was ".scared to death for a minute". Not knowing that the S7 is unaffected entirely be the recall and issues, just knowing that "Samsung have been in the news". I look over and my phone is on fire.
If you bring the phones to retail stores, you can replace the Note7 with another device including iPhones and other Android phones. It wasn't plugged in.
"If your aggressive sales pitch causes a consumer to suffer property damage, you've just damaged your relationship with this customer", he said.
But then the company really messed up.
It read, "Just now got this". He has also said that he is seeking legal help, which ultimately means that Samsung should gear up for an incoming lawsuit.
According to reports, Samsung could be presenting a device without a home button, incorporating the fingerprint scanner into its screen.
"If this does not get fixed quickly, everybody loses", said a second Samsung source, who did not want to be named due to the sensitivity of the issue.
Another replacement Note 7 exploded in a 13-year-old girl's hand on Friday in Minnesota. Upon feeling a warm sensation in one of her pockets, she got the phone out and threw it on the ground. The label also has an identifying number that, when typed into Samsung's recall website, returns a message that says, "Great News!" No warning to customers to stop using the handsets. "If it explodes, it explodes". Samsung should have called the replacement devices back as well, after the first incident itself. Operating income increased just 5.5 per cent to US$7 billion in the three months ended September 30.
Imagine a person off contract, ready to sign up for 24 months with their telco - they walk into the store, presented before them are the iPhone 7, the Samsung Galaxy S7 and the Google Pixel - all priced nearly identically. A flight attendant doused it with a fire extinguisher, and the plane was evacuated without injury. Brian Green's smartphone burned through the carpet of the plane.
Says Sprint: "Sprint is working collaboratively with Samsung to better understand the most recent concerns regarding replacement Samsung Galaxy Note 7 smartphones".
AT&T's decision to stop offering replacement Note 7s comes after USA phone carriers Friday said they would allow customers to replace their phones a second time.
Are you going to buy a Samsung Galaxy Note 7 after the last recall?
After this latest fiasco, Samsung's PR department - poor folks! - has ramped up its efforts to project their company's sincearity and dilligence in taking care of the months long issue.